Warning: "continue" targeting switch is equivalent to "break". Did you mean to use "continue 2"? in /home/u5381626/public_html/cilsyfiolution/wp-content/plugins/revslider-old/includes/operations.class.php on line 2854
Peluang Karir Customer Success Officer
CUSTOMER SUCCESS OFFICER
FULL REMOTE – MARKETING – FULLTIME/INTERNSHIP
UNDERSTANDING WHAT’S OUR CUSTOMERS PROBLEM
HELPING THEM GET THE BEST SOLUTION

THE CHALLENGE

Your main challenge is how to make sure every lead that comes from every marketing channel treated so well and deeply understood of their problems and stories. Then you will help those leads convert into paid customers through all of the journeys such as intensive caring communication, following up leads, broadcasting messages, dealing agreements, etc. You will join in our marketing team, collaborating deeply with the advertiser, digital marketing team, and finance team.

RESPONSIBILITIES

  • Following up leads and convert them into paid customers using various channels such as email, wa, phone call, and meetup if needed.
  • Handle some administrative task related to the journey process of converting leads into paid customers.
  • Design and execute various SOP to enhance the effectiveness & efficiency of the workflow & jobdesc.
  • Manage, monitor, and ensure the conversion ratio from leads to paid customers is achieved according to the target.
  • Make monthly reporting related to the effectiveness of the jobdesc that have been implemented.

QUALIFICATION

  • Detailed communicator in text messaging.
  • Able to multi-task with careful attention to detail.
  • Love to make connection with people.
  • Highly fast pro-active person, not slow reactive person.
  • Understand how to using Messaging Platform (WA, Linkedin).
  • Understand how to using Microsoft Word & Microsoft Excel.
  • Self-motivated and able to collaborate in a team environment and single environment.
  • Have Bachelor Degree in Communication/Marketing is more preferred.
  • Woman preferred.

Only Resumes with cover letter and portfolio are considered.

PERKS & BENEFIT

  • Full Remote Work
  • Regular Holiday
  • Free Lunch, Sports, Health Facility
  • Stock Option

Cilsy Fiolution is committed to equality of opportunity for all staff, and applications from all suitably qualified individuals are encouraged, regardless of age, disability, sex, gender reassignment, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

GDPR * 

When you apply to a job on this site, the personal data contained in your application will be collected by PT. Cilsy Fiolution Indonesia. 

Your personal data will be retained by Cilsy Fiolution as long as Cilsy Fiolution determines it is necessary to evaluate your application for employment, other potential employment opportunities at Cilsy Fiolution (for a period of two years from our last recruiting interaction with you) or as part of of your employment (if applicable).

APPLY FOR THIS JOB